The first stop for professional medicines advice

National Homecare Medicines Committee (NHMC) Managing Complaints and Incidents within Homecare Services – Appendix 19 training

Published
Topics: CCG commissioned new medicinesHomecareNHS England commissioned new medicines · Transfer of careTrusts ·

In November 2016, the Royal Pharmaceutical Society (RPS) published Appendix 19 of the Royal Pharmaceutical Society (RPS) Handbook for Homecare Services in England i.e. ‘Further guidance on managing complaints and incidents within homecare services’. The guidance can be found at:

https://www.rpharms.com/resources/professional-standards/professional-standards-for-homecareservices/appendix-19

This workbook and associated slide deck has been designed to assist NHS homecare teams understand and implement the recommendations of RPS Appendix 19.

 

Attachments